SR Ops Workspace home page
The SR Ops workspace home page provides relevant information about your work, services, schedules and maintenance reminders, and teams. View this home page by navigating to .
Site Reliability Ops Workspace home page sections
) to view this home page.| My Work | |
| Alerts | This table lists the alerts that are assigned to you. |
| Incidents | This table lists the incidents that are assigned to you. |
| Approvals | This table displays the approval status for the approvals submitted by you. |
| Changes | This table lists the change requests that are assigned to you. |
| Services | |
This table lists the
services you own, manage, or support as a team member of the support group that
is responsible for the service. These services are of the following types:
The business and technical services are fetched from the cmdb_ci_service table. Starting from the Site Reliability Operations v14.2 release (ServiceNow Store), the business services are fetched from both the cmdb_ci_service and cmdb_ci_service_business tables. The technical services are fetched from both the cmdb_ci_service and cmdb_ci_service_technical tables. You can use the filter icon ( ) to filter services as required. You also have the option to create a new
service by clicking Create New Service.You can't create or delete query-based or technical services in SR Ops, but you can manage these services, in the same way that you can create integration or alert rules for them. |
|
| Reminders | |
| Next on-call shift | Lists the upcoming on-call schedule for the team that you are a member of. Clicking the schedule takes you to the calendar view of the schedule. |
| Next maintenance schedule | Lists the upcoming maintenance schedule for the team that you are a member of. Clicking the schedule opens the calendar view of the schedule. |
| My Teams | |
Details of the teams that you are a member of, or
teams that you manage. To create a team, click the create team icon ( ). |
|