Activate Major Incident Management in Service Operations Workspace

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Activate the Major Incident Management (app-sow-mim) plugin in Service Operations Workspace using Admin Center.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > Service Operations Workspace > Configurations.
    2. On the Admin Center Overview tab, in the Configure ITSM Core section, select the Install button under Major Incident Management.
    3. In the pop-up window that lists plugins to be installed, select Start Install.

    O que Fazer Depois

    After Major Incident Management has been activated, you can configure the available features by selecting the Configure option, which redirects you to the Configuration tab of the Admin Center. For more information, see Configuring Major Incident Management in Service Operations Workspace.