View active and inactive participants in the conference call

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You can view the participant status in an active conference call.

    Antes de Iniciar

    Role required: itil, itil_admin, or admin

    Procedimento

    1. Open ITSM Mobile Agent app.
    2. In My work tab, tap See All.
      My work.
    3. Open the incident where the conference call is originated.
    4. Tap Collaborate.
      My work.
    5. Tap on the active conference call.
      Participant status in a conference call
    6. Do one of the following:
      Tabela 1. Participant status
      Option Action
      Active Tap Active to view the active participants
      Inactive Tap Inactive to view the inactive participants