Start a conference call using Webex from to work towards the resolution of an incident.
Antes de Iniciar
Role required: itil
Procedimento
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Navigate to .
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Select the List (
) icon.
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Select .
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Select the incident record.
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Select the Collaborate icon (
) from the contextual side panel.
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Select Calls tab, and then select plus (+) icon.
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Select Start Webex meeting.
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On the form, fill the fields.
Tabela 1. Start Conference Call
| Field |
Description |
| Conference bridge |
Option to choose the conference bridge. |
| Title |
Option to provide a title for the conference call |
| Add participants |
Options to add participants for the conference call. |
| Include a brief message for participants |
Provide a brief summary about the issue to be discussed in the conference call. |
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Select Start.