End a conference call from major incident

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • A host or a user with the major incident manager role can end the conference call.

    Antes de Iniciar

    Role required: major_incident_manager, itil, itil_admin, or admin

    Procedimento

    1. Open ITSM Mobile Agent app.
    2. In Major incidents tab.
    3. Tap Active collaborations.
      Active collaborations in major incident tab.
    4. Tap More options.
      More options.
    5. To end the call tap End call button.

      Tap Cancel to resume the conference call.

      More options.