Assign a maintenance schedule to configuration items
You can review and determine the conflicts in a change schedule by assigning the maintenance schedules to configuration items (CI). After you assign a maintenance schedules to the CI, add the CI to the change request.
Antes de Iniciar
Role required: itil
Por Que e Quando Desempenhar Esta Tarefa
When the configuration item with an assigned maintenance schedule is used in the change request, the conflict detection determines the schedule change outside the maintenance window and displays a conflict error message.