Mute participants from a Microsoft Teams conference call in Service Operations Workspace
Mute a participant from the conference call to avoid unnecessary background disruption.
Antes de Iniciar
Role required: itil
Procedimento
- Navigate to .
-
Select the List (
) icon.
- Select .
- Select an incident that has an active conference call.
-
Select the Collaborate icon (
) from the contextual side panel.
- Select the Calls tab.
- Select the active call card.
-
Mute participants to avoid background noise by selecting the Mute icon (
).