Add skills to a model

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • You can associate skills with any model. Creating associations between skills and models is helpful if you are using work management and want to assign tasks to agents based on their skills with specific models.

    Antes de Iniciar

    Role required: skill_admin or model_manager

    Procedimento

    1. Navigate to All > Product Catalog > Product Model > All Models.
    2. Open a product model.
    3. In the Skills related list, click Edit.
    4. Add items from the Collection list to the Skills List.
    5. Click Save.