1. 계층 2 대시보드 구성을 구성합니다.
   주:

   대시보드를 생성하는 경우 저장된 시각화를 사용하여 대시보드에 대한 카드를 만들 수 있습니다. 데이터 시각화는 해당 역할에 따라 사용자에게만 표시됩니다.

   대시보드 가시성에서와 같이 서비스 운영 작업 공간 값을 추가했는지 확인합니다.

2. 방문 페이지 드롭다운 옵션에 로드된 대시보드에서 방문 페이지의 SOW 기본 대시보드를 선택합니다. 저장을 선택합니다.
3. 대시보드의 요소를 수정한 후 저장을 선택합니다.

static async getVisualizationConfig(helpers, mode, conditionalRecordCount) {
            const visualizationConfig = [{
                "id": "incidentAssigned",
                "tableName": "incident",
                "tableDisplayValue": "Incident",
                "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe^state!=6",
                "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744^state!=6",
                "header": mode == 'your_work' ? await helpers.translate("Incidents assigned to you") : await helpers.translate("Incidents assigned to your team"),
                "groupByField": "state",
                "evamId": "01a404e8b7203010e69dbc16de11a93f",
                "updated_on": "^ORDERBYDESCsys_updated_on",
                "roles":mode == "your_work" ? ["itil","sn_incident_write"] : ["itil","sn_incident_read"],
            },
            {
                "id": "problemsAssigned",
                "tableName": "problem",
                "tableDisplayValue": "Problem",
                "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
                "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
                "header": mode == 'your_work' ? await helpers.translate("Problems assigned to you") : await helpers.translate("Problems assigned to your team"),
                "groupByField": "state",
                "evamId": "5f0697b8f49bc510f8773ad5bd0ae292",
                "updated_on": "^ORDERBYDESCsys_updated_on",
                "roles":mode == "your_work" ? ["itil","problem_coordinator"] : ["itil","sn_problem_read","problem_task_analyst"],
            },
            {
                "id": "changesAssigned",
                "tableName": "change_request",
                "tableDisplayValue": "Change Request",
                "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
                "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
                "header": mode == 'your_work' ? await helpers.translate("Changes assigned to you") : await helpers.translate("Changes assigned to your team"),
                "groupByField": "state",
                "evamId": "e1f06c4194130110f87765e94545da91",
                "updated_on": "^ORDERBYDESCsys_updated_on",
                "roles":mode == "your_work" ? ["itil","sn_change_write"] : ["itil","sn_change_read"],
            },
            {
                "id": "taskAssigned",
                "tableName": "task",
                "tableDisplayValue": "Task",
                "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe^sys_class_name=incident_task^ORsys_class_name=problem_task^ORsys_class_name=change_task^ORsys_class_name=sc_task",
                "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744^sys_class_name=incident_task^ORsys_class_name=problem_task^ORsys_class_name=change_task^ORsys_class_name=sc_task",
                "header": mode == 'your_work' ? await helpers.translate("Tasks assigned to you") : await helpers.translate("Tasks assigned to your team"),
                "groupByField": "sys_class_name",
                "evamId": "615d205d94df0110f87765e94545da03",
                "updated_on": "^ORDERBYDESCsys_updated_on",
                "roles":mode == "your_work" ? ["itil","sn_incident_write","sn_incident_task_assigned_user","problem_task_analyst","sn_change_write","sn_change_task_assigned_user","sn_request_write"] : ["itil","sn_incident_read","sn_incident_task_assigned_user","sn_problem_read","problem_task_analyst","sn_change_read","sn_change_task_assigned_user","sn_request_read","catalog"],
            }];

            if(mode=='your_work' && conditionalRecordCount>0){
                const conditionalConfig = await this.getConditionalVisualizationConfig(helpers);
                visualizationConfig.push(conditionalConfig);
            }

            return visualizationConfig;
        }
        

  {
                    "id": "catalog_tasks",
                    "tableName": "sc_task",
                    "tableDisplayValue": "Catalog Task",
                    "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
                    "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
                    "listView": mode == "your_work" ? "sow_landing_page_assigned" : "sow_landing_page",
                    "header": mode == 'your_work' ? await helpers.translate("Catalog tasks assigned to you") : await helpers.translate("Catalog tasks assigned to your team"),
                    "groupByField": "state",
                    "evamId": “4a59c876c7323010d7e818b1c7c26083”,
                    "updated_on": "^ORDERBYDESCsys_updated_on",
                    "roles":mode == "your_work" ? ["itil","sn_request_write"] : ["itil","sn_request_read"],
                }

 

에서 복사 getLabelMaps 및/또는 fetchTitle 메서드를 SOWLandingPageTier2UtilsSNC 사용하여 도넛을 클릭할 때 표시되는 목록의 레이블을 추가합니다.

static async fetchTitle(table, nameValueMap, groupMode = false, elementId) {
            if(table === "task") {
                return this.getLabelMaps(table, nameValueMap['sys_class_name'], groupMode, elementId);
            }
            return this.getLabelMaps(table, nameValueMap['state'], groupMode, elementId);
        }

        static getLabelMaps(table, selectedField, groupMode = false, elementId) {
            if(selectedField == undefined){
                selectedField = 'all';
             }
            const labelMap = {
                'incident': {
                    '1': 'New incidents',
                    '2': 'In Progress incidents',
                    '3': 'On Hold incidents',
                    '6': 'Resolved incidents',
                    'all':'Incidents'
                },
                'change_request': {
                    '0': 'In Review changes',
                    '-1': 'Implement changes',
                    '-2': 'Scheduled changes',
                    '-3': 'Authorize changes',
                    '-4': 'Assess changes',
                    '-5': 'New changes',
                    'all':'Changes'
                },
                'problem': {
                    '101': 'New problems',
                    '102': 'Assess problems',
                    '106': 'Resolved problems',
                    '104': 'Fix in Progress problems',
                    '103': 'Root Cause Analysis problems',
                    'all':'Problems'
                },
                'task': {
                    'incident_task': 'Incident tasks',
                    'problem_task': 'Problem tasks',
                    'change_task': 'Change tasks',
                    'sc_task': 'Catalog tasks',
                    'incident': 'Incidents',
                    'problem': 'Problems',
                    'change_request': 'Change requests',
                    'all':'Tasks'
                }
            };
            if(elementId === 'delegated_task')
                return labelMap[table][selectedField] + ' delegated to you';
            if (groupMode)
                return labelMap[table][selectedField] + ' assigned to your team';
            return labelMap[table][selectedField] + ' assigned to you';
        }

카탈로그 작업 레이블을 아래 코드 스니펫에 추가하여 도넛에서 볼 수 있습니다.

                'sc_task': {
                        'all':'Catalog tasks',
                        '-5': 'Pending catalog tasks',
                        '1': 'Open catalog tasks',
                        '2': 'Work in progress catalog tasks'
                },