Using the Conversational Analytics Dashboard

Australia Conversational Interfaces

Release

australia

ft:locale

de-DE

ft:publication_title

Australia Conversational Interfaces

ft:clusterId

convint

bundleId

convint

workflow

Platform

Using the Conversational Analytics Dashboard

Freigeben Version: Australia

Aktualisiert 12. März 2026

1 Minute Lesedauer

Use the Conversational Analytics dashboard to get insights into Virtual Agent (VA) conversations.

The following sections explain how to use the dashboard to investigate VA interactions with users. You must have the Chat Analytics Viewer (chat_analytics_viewer) role to use the Conversational Analytics dashboard.