---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Multi-response bot response control

# Multi-response bot response control {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the Multi-response bot response control in a Virtual Agent topic to
sequentially display two or more outputs. Outputs can be text, image, link, or HTML. Users can
move from one output to the next through a provided navigation button.

## Multi-response bot response control properties {#va-multi-flow-output__section_umb_g5j_tdb}

{#va-multi-flow-output__table_gzl_msz_hdb__entry__2}

| Property | Description |
|-|-|
| Node name | The name that identifies this Multi-response control node in the topic flow. |
| Add a response | One or more bot responses. For each output type, select + Add a Response to specify the output and define the output properties. 1. In the Add a Response dialog box, select the Type, and specify the associated values: * Text: In the Value field, enter the text to be displayed in the response. * HTML: Enter the Height and Width, in pixels, to set the dimensions of the HTML block. In the HTML editor, enter the HTML markup to be displayed. * Image: Enter a URL in the Image field, or select Upload Image and choose the image file to upload. * Link: Enter the Header, Label (label for the link), and the Link (path or URL for the link). {#va-multi-flow-output__ul_npv_2b5_tdb} 2. Select Save. {#va-multi-flow-output__ol_kzd_tb5_tdb} |
| Advanced ||
| Navigation button label ||
| Label the button that lets the user continue the conversation | The label for the button displayed below the output. The button enables the user to move to the next output in the flow. |
| Hide this node ||
| Conditionally show this node if | No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true. |
[ ]

{#va-multi-flow-output__table_gzl_msz_hdb}

## Channel support {#va-multi-flow-output__section_nn1_kh4_tsb}

{#va-multi-flow-output__table_v5p_kh4_tsb__entry__3}

| Channel | Support | Constraints |
|-|-|-|
| Web UI | Supported | None |
| Mobile UI | Supported | None |
| Now Assist panel | Not supported | Not applicable |
| Microsoft Teams | Supported | None |
| Slack | Supported | None |
| Workplace | Supported | None |
| Facebook Messenger | Not supported | Not applicable |
| SMS Twilio | Not supported | Not applicable |
| LINE | Not supported | Not applicable |
| WhatsApp | Not supported | Not applicable |
| Apple Messages for Business | Not supported | Not applicable |
| Alexa (Voice) | Partial support | Supported on devices with screens. For non-screen devices, the user receives a message if unsupported elements are used: We found a link. For details, see [Fine-tune Virtual Agent settings and topics for the best Alexa voice chat experience](https://servicenow-prod.fluidtopics.net/MPA_fTMCYMf4dYzEUCf2fA "Fine-tune your Virtual Agent settings and topics provided by the Virtual Agent Designer for the best voice chat experience with Alexa."). |
[Tabelle : 1. Channel support for the Multi-response bot response control]

{#va-multi-flow-output__table_v5p_kh4_tsb}

## Example Multi-response control {#va-multi-flow-output__section_xt3_25j_tdb}

Hinweis:  
Virtual Agent Designer controls may display and function differently in other channels.  
{#va-multi-flow-output__table_f1f_v2p_xdb__entry__2}

| Output properties | Multi-response output |
|-|-|
| Abbildung : 1. Multi-response bot response control basic properties | Abbildung : 2. Web UI Multi-response bot response output |
[ ]

{#va-multi-flow-output__table_f1f_v2p_xdb}