---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Change the application scope for Virtual Agent Designer topics

# Change the application scope for Virtual Agent Designer topics {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set the application scope before you create or update a topic. For example, if you're creating ITSM topics, verify that you're in the ITSM Virtual Agent Conversations scope (and not the scope for the ITSM
NLU (Natural Language Understanding) Model for Virtual Agent Conversations).

## Vorbereitungen

Role required: virtual_agent_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

When you open or create a topic, your current application scope is displayed in a status bar on the topic page. The status bar is visible in all tabs in your topic. If you open a topic not in your
current scope, a warning banner appears on the canvas, and you can't edit the topic. You can still activate or deactivate, publish, or duplicate the topic. If you duplicate the topic, the duplicate sets to your current
scope.

If you have multiple topics open at once, every topic shows its individual scope, and all topics not set to the current scope are locked.

## Prozedur

1. In the unified navigation bar, select the globe icon (![]()).
2. Select Application Scope, then choose the appropriate scope for your conversations.  
   For example, select Workflow Studio.  
   Hinweis:  
   If you're using domain separation, you can change the domain that you're working in. Select Domain scope: global to change the domain. Any topics created within a domain are restricted to users of that domain. For more information, see [Domain separation and Virtual Agent](https://servicenow-prod.fluidtopics.net/9agZErmivfWd92DxKvZEhQ "Domain separation is supported in the Virtual Agent application. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.").

## Ergebnisse

The application scope updates, and the new scope is displayed in the topic page when you refresh or open the topic. When the scope isn't global, a ring appears around the globe icon (![]()).

If the new scope matches a topic that was locked before, the warning banner disappears and you can edit the topic.

## Nächste Maßnahme

Return to creating or updating your topic. If you have multiple topics open, you can sort them by activating the Group tabs by app scope toggle switch in Preferences. For more
information, see [Assistant Designer Asset library](https://servicenow-prod.fluidtopics.net/KSZqL~2c7wQ~PBc2aK3r7Q "The Assistant Designer Asset library page lists all LLM assets and NLU/Keyword topics in Virtual Agent Designer. You can also create more topics, subflows, actions, custom skills, AI agents, and agentic workflows.").