---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Create a bot in Slack

# Create a bot in Slack {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You must create a self-configured bot in the targeted workspace in Slack to be able to integrate with the Virtual Agent.

## Vorbereitungen

Role required: none  
Hinweis:  
Users must have permissions to create a bot in the targeted workspace.

## Prozedur

1. Log in to [Slack API](https://api.slack.com/apps).
2. Navigate to Your Apps and click Create New App.
3. Enter an App Name, select your Slack Workspace and click Create App.
4. Configure Interactive Components.
   1. Navigate to InteractivityShortcuts in the left menu and turn on Interactivity.
   2. Update the Request URL.  
      If you are setting up your self-configured bot on an ServiceNow instance, then the request URL must be https://\<instance-name\>/api/now/v1/cs/adapter/slack/actions.
   3. Click Save.
   {#create-self-config-bot-slack__substeps_gfh_xzg_tvb}
5. Configure Event Subscriptions.
   1. Click Event Subscriptions in the left menu and turn on Enable Events.
   2. Update the Request URL.  
      If you are setting up your self-configured bot on a ServiceNow instance, then the request URL must be https://\<instance-name\>.service-now.com/api/now/v1/cs/adapter/slack/events.
   3. Wait for the Request URL to get verified.
   4. Under Subscribe to bot events, click Add Bot User Event and add `message.im`.
   5. Click Save.
   {#create-self-config-bot-slack__substeps_kbd_x1h_tvb}
6. Navigate to the Incoming Webhook tab and slide the Activate Incoming Webhooks toggle switch to enable it.
7. Configure OAuth \& Permissions.
   1. Click OAuth \& Permissions from the left menu and navigate to ScopesBot Scopes.
   2. Select Add an OAuth Scope and add the following scopes:  
      * chat:write
      * files:read
      * files:write
      * im.history
      * incoming-webhook
      * team:read
      * users:read
      * users:read.email
      {#create-self-config-bot-slack__ul_uqq_dpm_tvb}
   {#create-self-config-bot-slack__substeps_dm1_w4m_tvb}
8. Navigate to OAuth \& Permissions, click Install to Workspace, and click Allow.