---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Configure analysis reports for Topic Recommendations

# Configure analysis reports for Topic Recommendations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

To generate Topic Recommendations, specify a default data source (ServiceNow table and field) and the conditions for filtering the data
records.

## Vorbereitungen

Role required: virtual_agent_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

When configuring analysis reports, consider the following:

* You can define only one setting per data table and taxonomy pair.
* Two data sets for the ITSM taxonomy (Incident and Requests) are provided by default, but you can define your own data sources.
* In the Australia release, Topic Recommendations requires a minimum of 10,000 records in your analysis scope (data source). This minimum provides a reasonably sized data set to achieve a certain level of quality in the analyses.
* Keep your analysis scope (data source) under 300,000 records. In the Australia release, this is the maximum number allowed. This limit maximizes the performance of the analysis report.
* You can schedule analysis reports to run automatically at specified intervals.
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## Prozedur

1. Navigate to AllConversational InterfacesSettings.
2. Select Virtual Agent.
3. Under Topic Recommendations, click View all.
4. Select New.
5. On the form, fill in the fields.  
   For details, see [Topic Recommendations settings](https://servicenow-prod.fluidtopics.net/cPu~epvlXx~3n1f8iGqR_Q "Use the Topic Recommendations settings page to configure analysis reports based on your ServiceNow data.").
6. Select Save.

## Ergebnisse

The data source that you defined for a given table and taxonomy displays as a section
on the Topic Recommendations page. You can now [run a topic recommendation analysis](https://servicenow-prod.fluidtopics.net/5wUyr8fdSb_WEPR75nNu_g "Generate a report that analyzes a given data source and identifies the appropriate Virtual Agent pre-built topics that you can implement. For intents that do not have matching pre-built topics, the report identifies the user intents (topics) that you can create.").