---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Associate a domain ID with a chat portal

# Associate a domain ID with a chat portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Service Portal platform is not domain-separated, but you can create different versions of a portal and restrict each version's use to a single domain for chat purposes. For example, you could create two employee service
portals and define a different domain for each.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Elements of the Service Portal platform such as settings, portals, pages and widgets are not domain-separated. However, the data within widgets does display when based on the appropriate domain. To provide different
experiences, admins should create separate service portals, each with unique URLs, that they can redirect users to. For a domain-separated chat experience in the chat widget channel, create a portal and use the
sysparm_domain_id parameter in the URL to designate the domain. For more information, see [Virtual Agent URL parameters](https://servicenow-prod.fluidtopics.net/n3BNTwrSGQhmKTjyZYqAAA "Virtual Agent provides various system parameters that admins can add to an instance URL to control how page content is rendered.").

## Prozedur

1. **Wahlweise:** [Create a new domain](https://www.servicenow.com/docs/access?context=t_CreateADomain&version=australia&pubname=australia-platform-security&ft:locale=en-US) and assign roles to the domain as needed.
2. Copy the domain's sys ID.
   1. Navigate to AllDomain AdminDomains.
   2. Right-select the name of a domain, and then select Copy sys_id.  
   3. Paste the ID in a text editor and save it for later.
   {#associate-domain-id-chat-portal__substeps_gs5_bdt_5wb}
3. Navigate to AllService PortalAgent Chat.
4. Select the name of the portal that you want to restrict to a domain, or [create a new one](https://www.servicenow.com/docs/access?context=create-a-portal&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).  
   If prompted, open the record for editing.
5. In the Server script area, add the domain_id parameter and the domain's sys ID that you copied earlier.  
6. Select Update or Submit to save your changes.

## Ergebnisse

The sysparm_domain_id parameter gets passed in the portal URL.