---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Omnichannel Callback reference

# Omnichannel Callback reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference topics provide additional information that you can use to configure and administer Omnichannel Callback.
* **[Components installed with Omnichannel Callback](https://servicenow-prod.fluidtopics.net/fCxvK0d7VYujL7O0i7A58g#installed-with-omnichannel-callback)**   
  Several types of components are installed with activation of the Omnichannel Callback plugin, including user roles, scheduled jobs, and tables.
* **[Domain separation and Omnichannel Callback](https://servicenow-prod.fluidtopics.net/D~tNd~3gkSrj5hgBrwO2Mw)**   
  Domain separation is supported for Omnichannel Callback. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.