---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Change text in the Show me everything button

# Change text in the Show me everything button {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Configure the text in the Show me everything button displayed in the chat window to control the display of the initial greetings and the Show me everything button in Virtual Agent conversations. Edit the message in the System Properties \[sys_properties\] table, or in a copy of the Greetings setup topic.

## Vorbereitungen

If you're updating the Greetings setup topic in Virtual Agent Designer, first [Create a copy](https://servicenow-prod.fluidtopics.net/PFQ9~sp9KYQNkIJPDQa_jA "Create a new topic or topic block by copying an existing Virtual Agent topic or topic block and customize it.") of the Greetings setup topic, since the prebuilt Greetings setup topic is read-only.

Role required: virtual_agent_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

You can change the Virtual Agent greeting message by either updating the default greeting through the System Properties \[sys_properties\] table, or changing the message in the Greetings setup topic in Virtual Agent Designer.

If you change the message in the System Properties table, the default greetings setup topic (and any custom greetings topics that don't override the default Show me everything) all show the updated
message. If you change the greeting message through Virtual Agent Designer, you can make more targeted changes, such as a message for an HR-based greeting topic.

The Greetings setup topic contains the Send Topic Picker script action, which
controls the text in the Show me everything button. To change
the text, edit the Send Topic Picker script action in the copy of the Greetings
setup topic.

## Prozedur

Navigate to All and use one of the following methods.

| Method | Description |
| System properties | 1. Input <kbd class="ph userinput">sys_properties.list</kbd>. 2. Under com.glide.cs.topic_picker_button_label, set the value to a message of your choice, such as <kbd class="ph userinput">Show me everything.</kbd> 3. Select the Save icon ![Save icon.](). {#change-va-showme__ol_bxc_1pt_d1c} |
| Virtual Agent Designer | 1. Navigate to Conversational InterfacesVirtual AgentDesigner. 2. Select the copy of the Greetings setup topic that you created. 3. In the Flow tab, select the node for the Send Topic Picker script action. 4. In the Script action properties sheet, select the Script icon ![Script icon.]() to open the Action expression script. 5. Change the `greetingMessage` text string as needed, and select Save. For example, to change the button text to Show more, you would change the script as follows: (function execute() { var greetingMessage = vaSystem.getTopicSelectionMessage(); vaSystem.sendTopicPickerControl(greetingMessage, "Show more"); })() 6. Preview the change in the chat window by selecting Test in the header bar. The button text change displays as follows: 7. Select Save in the header bar. 8. When you're ready to make the topic active, select Publish. {#change-va-showme__ol_iqd_npt_d1c} |
|-|-|

{#change-va-showme__choicetable_llf_w4t_d1c}

## Ergebnisse

If you follow the System Properties method, your change to the greeting message is shown in all Virtual Agent conversations. If you follow the Virtual Agent Designer method, your change is shown in conversations related to the Greetings setup topic.

## Nächste Maßnahme

If you customized your Greetings topic, add it to the default chat experience or to a new custom chat experience that you created. For details, see [Configure a Virtual Agent chat experience](https://servicenow-prod.fluidtopics.net/wtmr8sf4Ks4Ex4~XweM8TA "Change the preconfigured Virtual Agent default chat experience or create a custom chat experience for your users. You can configure setup topics, specify promoted topics, and if needed, change the search profile.").