---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# AI Connector utility

# AI Connector utility {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use this utility to link generative AI to custom skills for added versatility in your Virtual Agent LLM (large language model) conversations.

## AI Connector utility properties {#vad-ai-connector-utility__section_xwb_mgn_pdb}

Specify the flow action properties for the node that you want to create.  
{#vad-ai-connector-utility__action-utility-properties-sheet-table__entry__2}

| Property | Description |
|-|-|
| Node name | Name of the AI Connector node. |
| Select custom skill | Open the drop-down menu to search for a custom skill. |
| Wait for response | Activate this toggle switch to wait for a response from the action before continuing the conversation. |
| Input and Output mappings ||
| All input and output mappings are based on the custom skill you select. For more information on custom skills, see [Now Assist Skill Kit](https://www.servicenow.com/docs/access?context=now-assist-skill-kit-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US), [Managing custom skills in Assistant Designer Asset library](https://servicenow-prod.fluidtopics.net/inhJOSntrkricHXVHYLWHg "View custom skills through Assistant Designer Asset library."), and [Using AI agents in Virtual Agent topics](https://servicenow-prod.fluidtopics.net/e1BPyt3_lmQLIPmbJIwPEg "Use an AI agent custom skill to have it perform a task passed to it, such as compiling info on a KB article."). ||
| Advanced ||
| Hide this node ||
| Conditionally show this node if | No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true. |
[ ]

{#vad-ai-connector-utility__action-utility-properties-sheet-table}

## Example AI Connector utility {#vad-ai-connector-utility__section_mzc_yzl_vdb}