---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Multi File Upload utility

# Multi File Upload utility {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the Multi File Upload utility to upload more than one file at a time in a Virtual Agent conversation.

## Multi File Upload utility properties {#va-multi-file-upload__section_xwb_mgn_pdb}

Specify the flow action properties for the node that you want to create.  
Hinweis:  
The Multi File Upload utility is supported in Microsoft Teams, Slack, and Virtual Agent API only.

Uploaded files are stored in the Attachments \[sys_attachment\] table.  
{#va-multi-file-upload__action-utility-properties-sheet-table__entry__2}

| Property | Description |
|-|-|
| Node name | Name of the Multi File Upload node. |
| Input mapping ||
| Prompt | Text string prompting the user to upload files. |
| Allow user to skip | Option to skip uploading files if a user has none. |
| Max file count | Maximum number of files that can be uploaded. |
| Max file size | Maximum size of individual files uploaded, measured in megabytes. |
| Try Again message | Message sent to a user if the file upload fails. |
| User confirmation message | Message sent to a user confirming that files uploaded. |
| Allow all file types | Option to allow uploading all file types. |
| Output mapping ||
| Files | The message sent to the user that lists files uploaded. Select Enable to activate this output, and input a custom variable name to store the value under if desired. |
| Advanced ||
| Hide this node ||
| Conditionally show this node if | No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true. |
[ ]

{#va-multi-file-upload__action-utility-properties-sheet-table}

## Example Multi File Upload utility {#va-multi-file-upload__section_mzc_yzl_vdb}