---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Legacy setup and configuration

# Legacy setup and configuration {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set up and configure Conversational Integration with Facebook Messenger (Legacy).
* **[Set up the Virtual Agent integration with Facebook Messenger (Legacy)](https://servicenow-prod.fluidtopics.net/EXefA0V~p_f3OpGS39uMJA)**   
  Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance.
* **[Configure the help link for the Virtual Agent Facebook Messenger integration (Legacy)](https://servicenow-prod.fluidtopics.net/tb7RP1rQYsZq2GeM5hbZug)**   
  Use the va.messenger.help.url system property to create the link that opens a web help page when requesters use the Help command in the Virtual Agent Facebook Messenger integration.