---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Conversational Integration with Google chat

# Conversational Integration with Google chat {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable requesters to chat with Google chat or live agents using the Google chat application. Use the Conversational Integration with Google chat app, available from the ServiceNow Store, to associate your instance with Google chat.

## Get started with Conversational Integration with Google chat {#gchat-conv-integration__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn more about Conversational Integration with Google chat](https://servicenow-prod.fluidtopics.net/HCwSVd0r7t9aC28YqJIfuQ "Use the Conversational Integration with Google chat application to connect your end users with Virtual Agent or live agents through your Google chat account.") | [ConfigureInstall Conversational integration with Google chat.](https://servicenow-prod.fluidtopics.net/rL4WPnK7ZgRk_9m~xzxbcA "Install the Google chat (sn_va_google-chat) application so that Now Virtual Agent and Google chat users can interact with each other.") | [IntegrateIntegrate Conversational Integration with Google chat.](https://servicenow-prod.fluidtopics.net/76hGzpOKGhmwyx1nKCh6mA "Add the Virtual Agent bot to your ServiceNow instance to integrate with Google chat.") |
[ ]

{#gchat-conv-integration__table_d1q_ncp_sfc}
* **[Exploring Conversational Integration with Google chat](https://servicenow-prod.fluidtopics.net/HCwSVd0r7t9aC28YqJIfuQ)**   
  Use the Conversational Integration with Google chat application to connect your end users with Virtual Agent or live agents through your Google chat account.
* **[Installing Conversational Integration with Google chat](https://servicenow-prod.fluidtopics.net/rL4WPnK7ZgRk_9m~xzxbcA)**   
  Install the Google chat (sn_va_google-chat) application so that Now Virtual Agent and Google chat users can interact with each other.
* **[Integrating Virtual Agent with Google chat](https://servicenow-prod.fluidtopics.net/76hGzpOKGhmwyx1nKCh6mA)**   
  Add the Virtual Agent bot to your ServiceNow instance to integrate with Google chat.