---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Link your account using the Alexa app

# Link your account using the Alexa app {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Link your ServiceNow account using your Alexa
mobile application.

## Vorbereitungen

Role required: admin

## Prozedur

1. Download the Alexa app on your Android or iOS device.
2. Log in with the same email address that you used for the Amazon developer account.
3. In the lower-right area of the app, click More.
4. Select Skills \& Games.
5. Select Your Skills tab.
6. Click Dev.
7. Select the skill that you created.
8. If the enable skill button does not appear, click Disable Skill.
9. Click Enable.
10. Log in with the ServiceNow® instance credentials of any user of the instance.  
    You should see that the account is linked.  
    Hinweis:  
    Insert the user record in the provider_user_map record to complete the account linking.