---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Integrate VA with Teams

# Integrating Virtual Agent with Microsoft Teams {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enables ServiceNow
Virtual Agent to integrate with Microsoft Teams
application.
* **[Integrate ServiceNow Virtual Agent with Microsoft Teams](https://servicenow-prod.fluidtopics.net/thBYlAla0~KjuIvE5nVrag)**   
  Add the Now Virtual Agent bot to your ServiceNow instance to integrate with Microsoft Teams.
* **[Override Microsoft Teams integration](https://servicenow-prod.fluidtopics.net/wWTN~4TAUWLXhj3TTsPZSg)**   
  Override Virtual Agent integration with Microsoft Teams.
* **[Manage the ServiceNow Virtual Agent integration with Microsoft Teams](https://servicenow-prod.fluidtopics.net/8Md0Agh0go4Ala2EXxEXEQ)**   
  Manage your ServiceNow® Virtual Agent bot branding and customize the bot messages in your ServiceNow instance after integration with Microsoft Teams.
* **[Specialized Virtual Agent integrations for Microsoft Teams](https://servicenow-prod.fluidtopics.net/lH5LVPIoj_H5Q6YevPHRVQ)**   
  The specialized Virtual Agent integrations for Microsoft Teams support different users as per their need.