---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Grant access to an IAM (Identity and Access Management) role

# Grant access to an IAM (Identity and Access Management) role {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Grant a ServiceNow user the required permissions to complete
the Conversational Integration with Amazon Connect on the AWS Console.

## Vorbereitungen

Role required: admin

## Prozedur

1. Log in to your AWS (Amazon Web Services) account and search for IAM.
2. Navigate to Users.
3. Click Add users, provide the User name, and click Next.
4. On the Set permissions page, under Permissions options, select Attach policies directly and select the following permissions:  
   * AWSLambdaExecute
   * AmazonConnect_FullAccess
   * AmazonS3FullAccess

   {#create-user-assign-roles__ul_v1v_hh4_5tb}  
   Hinweis:  
   You can search and select the attachments at the Permissions policies search bar.
5. After selecting the required roles, click Next.
6. Click Create user.