---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Enable MS Teams integration in SPP

# Enable Microsoft Teams integration in ServiceNow
Protected Platform (SPP) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

When installing Conversational Integration with Microsoft Teams, the ServiceNow AI Platform® makes the instance configuration simpler by dynamically determining
the bot type for commercial and SPP (ServiceNow Protected Platform) environments from the Tokyo release.

The process of installing and configuring Microsoft Teams integration with Virtual Agent in an SPP environment is similar to that of the installation and
configuration of the pre-published bot in a commercial environment. But it is the environment
in which you are installing makes the difference and the bot is available based on the
installation environment.

After you complete the Microsoft Teams integration with Virtual Agent in an instance with SPP environment, the Now VirtualAgent Australia SPP bot is available for Australian Govt customers.

For more information on the installation and configuration, see [Install Conversational Integration with Microsoft Teams](https://servicenow-prod.fluidtopics.net/joV5zTRMgrkjjVu581dBxw "You can install the Microsoft Teams (sn_va_teams) application to integrate with Now Virtual Agent if you have the admin role.").