---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Localize Virtual Agent topics that use keyword topic discovery

# Localize Virtual Agent topics that use keyword topic discovery {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the ServiceNow
Localization Framework to manage the process of localizing Virtual Agent conversations and keywords.

## Vorbereitungen

Check the prerequisites for translating Virtual Agent components. For more information, see [Localizing Virtual Agent conversations](https://servicenow-prod.fluidtopics.net/bRlxuGjfXkfTVDusJjX0RQ "The ServiceNow platform provides several methods for localizing Virtual Agent conversations, depending on your needs. Use the Localization Framework to manage all aspects of the translation process, whether you are using machine translation, a third-party provider, or both.").

Make sure that your Virtual Agent topics are published and performing the way you want them to. Make any adjustments before you send them to localization.

Role required: virtual_agent_admin or admin

## Prozedur

1. Navigate to AllConversational InterfacesVirtual AgentDesigner.
2. Select the NLU toggle, and open the topic that you want to translate.
3. Select the Languages tab.  
   Only languages that are installed and activated are displayed. To learn how to activate localization plugins, see [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=australia&pubname=australia-platform-administration&ft:locale=en-US).  
   Hinweis:  
   The ServiceNow AI Platform provides translations for interface features and pre-built topics. So in some topics, languages may display as partially translated.

4. Do one of the following:
   * Request translation:
     1. Select the applicable check boxes, and then click Request translations.
     2. When prompted, confirm your choice.A translation record is
        created, and the translation status changes to In progress. The translation task is assigned to a
        user with the localization fulfiller role. For information about
        the fulfillment process in the Localization Framework, see [Fulfill
        a localization task](https://www.servicenow.com/docs/access?context=fulfill-localization-task&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

     {#use-lf-translate-va__ol_bpd_qlg_1rb}
   * [Edit translations directly
     in Virtual Agent Designer](https://servicenow-prod.fluidtopics.net/7yc5tEdCxah_MggVXBeZ3A "A Virtual Agent admin user can edit and publish translations directly in Virtual Agent Designer.").
   {#use-lf-translate-va__choices_kx1_wmr_gpb}
{#use-lf-translate-va__steps_jtm_hjs_gpb}

## Ergebnisse

When translations are complete, Virtual Agent admins can view, unlock, or edit them from the topic Languages tab or the Manage languages page.

Once translations are published, they are made available to Virtual Agent topics that use keywords dynamically.