Messaging channels for Agent-Initiated Messaging Interface

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Install and configure applications to enable a messaging channel for use with the Agent-Initiated Messaging Interface application.

    The following table describes the messaging channels available for use with the Agent-Initiated Messaging Interface application and applications required for using those messaging channels.

    Tabelle : 1. Messaging channels for Agent-Initiated Messaging Interface
    Channel Required applications
    SMS
    Hinweis:
    The Conversational SMS Integration with Twilio application installs the Conversational SMS service channel and Twilio spoke applications, if not already installed.