---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Create a service account and private key in Google Dialogflow ES

# Create a service account and private key in Google Dialogflow ES {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

To use Google Dialogflow as your NLU provider for Virtual Agent, create a service account and private key for your agent in Google Dialogflow.

## Vorbereitungen

[Create an agent in Google Dialogflow.](https://cloud.google.com/dialogflow/es/docs/agents-manage)

Role required: admin

## Prozedur

1. Log in to your Google Dialogflow account.
2. Select the agent settings icon, and then select the project ID on the General tab.  
3. On the Google Cloud dashboard, select Go to project settings.  
4. On the IAM \& Admin page, select Service Accounts.
5. Select + Create Service Account.  
6. Provide a name, and then select Create and Continue.
7. Under the Grant this service account access to project section, select Owner as the role.  
8. Select Continue.
9. Select Done.
10. In the Email column, select the link for the record.  
    The Service account details page opens.
11. Copy the Email and the Unique ID and save them for a later step.  
12. On the Service account details page, select the Keys tab.
13. Select Add KeyCreate new key.  
14. When prompted for the key type, select P12, and then select Create.  
    The P12 file is downloaded to your computer.
15. Make note of the private key password (notasecret).  
    You will need this password in a [later step](https://servicenow-prod.fluidtopics.net/zyeyLhDUciCHOYHpGUHNzQ "To use Google Dialogflow as your NLU provider for Virtual Agent, use the private key you downloaded to generate a JKS file and set up authentication in your ServiceNow instance.").
    Abbildung : 1. Private key password example
**Vorheriges Thema:** [Configure Google Dialogflow ES as the NLU provider for Virtual Agent](https://servicenow-prod.fluidtopics.net/us0rGrNoaz0HobII9WShiQ "Use the intents, entities, and utterances defined in Google Dialogflow ES. Apply them as an NLU model for your Virtual Agent conversations.")  
**Nächstes Thema:** [Generate a Java Keystore (JKS) file and configure security on your ServiceNow instance](https://servicenow-prod.fluidtopics.net/zyeyLhDUciCHOYHpGUHNzQ "To use Google Dialogflow as your NLU provider for Virtual Agent, use the private key you downloaded to generate a JKS file and set up authentication in your ServiceNow instance.")