---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/conversational-interfaces

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Conversational Interfaces Console

# Conversational Interfaces Console {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Explore, implement, and maintain your Conversational Interfaces using a home-page or console experience. All the settings and configurations you need to set up and launch your interfaces, such as Virtual Agent and Agent Chat, are consolidated in the ServiceNow®
Conversational Interfaces console.
For an introduction to the Conversational Interfaces console, and to get familiar with the product, watch this video.

## Get started {#ci-console__section_adl_4p5_swb}

|-|-|
| [ExploreLearn about the Conversational Interfaces Console concepts and features.](https://servicenow-prod.fluidtopics.net/HVV2FxxNIkrK_epch0uWeA "The Conversational Interfaces applications enable your users to engage with live agents, virtual agents, or both. These interfaces provide tools for creating and managing optimal conversational experiences for your users, in the chat channels that they prefer.") | [InstallInstall Virtual Agent and pre-built conversations.](https://servicenow-prod.fluidtopics.net/98FpxIZRlUcYVISDhhd46g "Use the Conversational Interfaces Home page to install Virtual Agent and related plugins. Once installed, select a card to customize your bot or set up Agent Chat.") |
| [ConfigureSelect conversation settings for Virtual Agent, Agent Chat, and Sidebar](https://servicenow-prod.fluidtopics.net/UF~p0QB6SM~vLHpULwjqHA "You can use the Conversational Interfaces console and the Chat Settings option in the Home page to explore and configure general chat functionality and set up Virtual Agent and Agent Chat features.") | [ReferenceGet technical information about records in the Interactions table and data management in Conversational Interfaces.](https://servicenow-prod.fluidtopics.net/z9L1YuJdpSIf2wDoJNKoDw "Conversational Interfaces reference topics provide shared technical descriptions of features that apply to Virtual Agent and Agent Chat, such as the Interactions table.") |
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{#ci-console__table_ev3_ndm_v4b}