Set up Conversational Integration with Alexa

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Set up the Conversational Integration with Alexa application so that you can engage customers in conversations with bots.

    Vorbereitungen

    Role required: external_app_install_admin, va_admin, or admin

    Prozedur

    1. Associate a provider channel identity record with your Alexa account.
      For more information, see Create a provider channel identity record for Alexa.
    2. Associate inbound message records with a message auth record.
      For more information, see Set up message authentication for Alexa.