Define Agile structure in EAP for Jira Configuration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Set up Agile team structures in Enterprise Agile Planning (EAP) for teams associated with Jira projects so that imported work items and updates from Jira display correctly in EAP.

    Before you begin

    Activate Jira configuration in Enterprise Agile Planning.

    Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

    Role required: sn_apw_advanced.eap_admin

    Procedure

    1. Navigate to Workspaces > Strategic Planning Workspace.
    2. From the Settings menu, select Enterprise Agile Planning > Agile structure.
    3. Add an Agile Release Train (ART) by selecting the + icon (Add icon.) next to Jira Configuration.
      Adding ART to Jira configuration in EAP.
      1. On the Agile Release Train form, fill in details such as name and description.
      2. Select Submit.
      3. Repeat the action to add as many ARTs as you need.
    4. For each ART, add Agile Teams by selecting the + icon (Add icon.) next to the ART's name.
      If you cannot find your teams, contact your admin.

      Adding Agile Team to ART for Jira configuration in EAP.

    Result

    An Agile structure is defined for Jira Configuration in EAP.

    Agile structure for Jira configuration in EAP.

    What to do next

    Start using SPW and EAP with Jira integration.