Update the demand details

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Update the details of a demand record in Next Experience for Demand Management to reflect any changes in scope, priority, or capacity.

    Before you begin

    Role required: it_demand_user, it_demand_manager

    Procedure

    1. Navigate to Workspaces > Strategic Planning Workspace > Demands.
    2. Update the demand record details in any of the following ways.
      OptionProcess
      From Playbooks
      1. Open a demand record from the All Demands page.
      2. Update the demand details in the required playbook activity. For more information,see Use Playbooks in Next Experience for Demand Management.Update demand details from playbook stage.
      From Details tab
      1. Open a demand record from the All Demands page.
      2. Select Details and select the Details tab.Update demand details from the Details tab.
      3. Update the demand details.
      4. Select Save.
      From All Demands page
      1. Select the required demand record row from the All Demands page.
      2. Select Edit.
      3. Update the demand details in the Edit item side panel.
      4. Select Update.
      For a description of the field values, see Demand form.