Exploring Demand Management

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Exploring Demand Management

    Demand Management enables organizations to evaluate ideas submitted through the Idea Portal and promote feasible ones to demands. It allows users to track the progress of accepted ideas through their life cycle, from idea to demand to project or enhancement. The Next Experience for Demand Management provides enhanced features, including Playbook and Docs, and is recommended for both new and existing users to manage demands effectively.

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    Key Features

    • Demand Workbench: A centralized location for viewing and assessing approved demands.
    • Demand Lifecycle Tracking: Users can monitor demands as they progress from idea to various project stages.
    • Multicurrency Support: Manage demand financials in corporate, regional, or project-specific currencies.
    • Stakeholder Registry: Automatically populates stakeholder lists for demands and projects, streamlining management processes.
    • Predictive Intelligence: Utilizes machine learning to display similar demands during the creation process.
    • Now Assist Skills: AI-powered capabilities that enhance understanding of demand records and improve decision-making.

    Key Outcomes

    By implementing Demand Management, organizations can efficiently assess and promote ideas, track demand progress, manage financials effectively, and leverage AI capabilities for better planning and decision-making. This leads to improved operational efficiency and informed governance processes within the organization.

    Learn more about Demand Management and its process flow, and reviewing its benefits to your organization.

    Demand Management overview

    In Demand Management assess the ideas submitted through the Idea Portal or ideation module and promote the feasible ideas to demands. Track the progress of an accepted idea as it moves through the demand life cycle (idea to a demand, to a project, enhancement, change, or defect).

    Important:

    Demands are available in the Next Experience for Demand Management. For more information, see Next Experience for Demand Management.

    The workspace provides additional value beyond the legacy experience, including Playbook, Docs, and the ability to define different governance processes using playbooks.

    If you have Portfolio Planning Workspace or Strategic Planning Workspace, you can use the Next Experience for Demand Management to create and manage your demands.
    • New customers: Use Next Experience for Demand Management to create and manage your demands.
    • Existing customers: If you already have demands in the classic UI, you can continue using it. However, we recommend moving to the Next Experience for Demand Management, as your existing demands are automatically available there.

    Demand Management workflow

    In demand management, a demand can be in any of the following states.Demand state changes

    The demand states are Draft, Submitted, Screening, Approved, and Completed. For more information, see Use Demand Management.

    Demand Management benefits

    Benefit Feature Users
    View and assess ideas that have been approved to be demands in a central location. Demand workbench Demand Manager
    Track the progress of an accepted idea as it moves through the demand life cycle (idea to a demand, to a project, enhancement, change, or defect).
    Manage and track the financials of your demands in corporate, regional currency, or the same currency that you want to use for managing the project Multicurrency in Demand Management Demand Manager
    Add users to the stakeholder registry so that demand and project management can automatically populate the stakeholder list when a user creates a demand or project. Populate the stakeholder registry Demand Manager