Assign unassigned work using Resource finder

  • Release version: Australia
  • Updated April 27, 2026
  • 1 minute to read
  • Assign resource using the AI suggestions which match the skill-set and primary attributes requirements.

    Before you begin

    Role required: resource_user, resource_manager

    About this task

    The AI resource finder uses generative AI to calculate AI rationale for available resources. Review the fit scores and availability before assigning a resource. Selecting a resource opens the existing assign resources modal where you can review allocations and distributions before confirming the assignment.

    AI resource finder helps resource and project managers identify the best-fit resources for unassigned resource assignments in a project. The fit score indicates how well a resource matches a task based on the availability, past experience, similar kind of work and working on same projects. Resource managers review the AI-generated fit scores and rationale and decide which resource to assign to an unassigned assignment. The resource finder modal displays the following information for each resource:
    • Fit score: Percentage match of a resource for the task. The Fit score is deterministic and is not generated using AI.
    • Rationale: AI-generated explanation for the fit score.
    • Availability: The availability of the resource for a task.

    For more information regarding how the Resource finder works and the resources are mapped, see Resource finder.

    Procedure

    1. Navigate to Workspaces > Resource Management Workspace.
    2. Select the Resource cards icon (Resource cards icon.) from the menu and open a resource card.
      Alternatively, you can view unassigned tasks using the Unassigned assignment requests widget from the overview dashboard.
    3. From unassigned tasks pane, select the context menu row (3 vertical dots denoting the row context menu.) for any task and select Resource finder.
      Resource-finder-modal.
    4. From Resource finder modal, select Show monthly availability toggle or weekly.
    5. Select the resource assignee and select Assign resources.
    6. From Assign resources modal, review the allocations and distributions and select Assign.
      assign-resources
      The resource is assigned to the task.