---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Configure

# Configuring Demand Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure your Demand Management application to assess and promote demands to projects, enhancements, changes, defects, or Enterprise Agile Planning (EAP) entities.

## Configuration overview {#configuring-demand-management__section_wsk_qqg_kyb}

Important:  
Demands are available in the Next Experience for Demand Management. For more information, see [Next Experience for Demand Management](https://servicenow-prod.fluidtopics.net/NzD2gDmC_FOll_ZZRTwlFQ "Next Experience for Demand Management enables you to create, evaluate, and prioritize demands throughout the demand life cycle.").

The workspace provides additional value beyond the legacy experience, including Playbook, Docs, and the ability to define different governance processes using playbooks.  
If you have Portfolio Planning Workspace or Strategic Planning Workspace, you can use the Next Experience for Demand Management to create and manage your demands.

* New customers: Use Next Experience for Demand Management to create and manage your demands.
* Existing customers: If you already have demands in the classic UI, you can continue using it. However, we recommend moving to the Next Experience for Demand Management, as your existing demands are automatically available there.
{#configuring-demand-management__ul_jbf_ttk_m3c}
* **[Multicurrency in Demand Management](https://servicenow-prod.fluidtopics.net/642ptrqaZ~FAJYv7QKn5EQ)**   
  The multicurrency feature tracks demand financials in the corporate currency, regional currency, or the project currency. Corporate policy typically governs this preference.
* **[Set up Demand Management](https://servicenow-prod.fluidtopics.net/aAfvo0ekdXF~FvjtbHfqrQ)**   
  Perform these tasks to set up Demand Management.
* **[Configure the demand AI skills](https://servicenow-prod.fluidtopics.net/6vwXPOJXU1DffXFEED9dbQ)**   
  Configure the generative AI skills for demands by defining their triggers, display locations, and access settings to make it available to users.