Connecting Agile Development 2.0 to Jira

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Establish a connection between Agile Development 2.0 and Jira using a Jira connection alias and a Jira instance.

    When you connect Agile Development 2.0 to Jira, a webhook is registered in Jira which receives the following event updates between Jira and Agile Development 2.0.
    • Creating or updating projects.
    • Creating, updating, or deleting information of epic, story, sprint, and any custom table maps and their fields.

    Create a Jira connection alias for integration with Agile Development 2.0

    Create a Basic Auth credential and an HTTP(s) connection with a Jira connection alias to establish a connection with Jira.

    Before you begin

    Roles required:
    • admin to create a connection and credential alias
    • sn_jira_int.admin or sn_jira_int.user to create basic authorization credentials and HTTP(s) connection

    Procedure

    1. Create a Connection & Credential alias
      • You can use the connection alias (sn_jira_int.Jira) that is available by default.
      • You must create a connection alias for every Jira instance that you use.
      • For Jira server (on-prem) users, ensure that the server_type and server_version connection attributes are present.
    2. Create Basic authorization credentials.
      Ensure that the user for whom the basic authorization credentials are created has access to all Jira projects.
    3. Create an HTTP(s) connection.

    Create a Jira Instance for integration with Agile Development 2.0

    Create a Jira instance record using the connection alias that you created to enable the setup of Jira integration with Agile Development 2.0.

    Before you begin

    Role required: sn_jira_int.admin or sn_jira_int.user

    Procedure

    1. Navigate to All > Agile Jira Integration > Jira Instances.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Jira Instance form
      Field Description
      Name Name of the Jira instance. Enter a name of your choice.
      Connection Alias Jira connection alias that you already created. Use the lookup (Lookup icon) option to select your connection alias.
      Version Jira version. Use the lookup (Lookup icon) option to select your Jira API version.
    4. Click Submit.

    Connect Agile Development 2.0 to Jira

    Connect Jira to Agile Development 2.0 to enable the integration.

    Before you begin

    Role required: sn_jira_int.user

    Procedure

    1. Navigate to All > Agile Jira Integration > Jira Instances.
    2. Open your Jira instance record.
    3. Click Connect.

    Result

    • If the connection is successful, the State field on the Jira Instance record shows Connected. A webhook is now registered in Jira to receive update events.
    • If the connection could not be established, the State field on the Jira Instance record shows Connection Failed. You can view the reason for the failure in the error message.

    What to do next

    Discover and import Jira projects and boards

    .