---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Manage resources

# Resource planning with Project Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Resource Planning with Project Workspace

The Resource Management application enables effective allocation and management of resources within the Project Workspace.
It allows users to create, plan, track, and monitor resource assignments at both project and task levels.
Show full answer Show less  

## Key Features

* Create attribute-based resource assignments.
* Modify resource assignment dates, resources, efforts, and proposed allocations at any project level.
* Utilize a color-coded heatmap modal to visualize resource allocations and availability.
* View primary attributes such as Group, Role, and Skill for each resource in the assignment pane to facilitate task reassignments.
* Switch between Hours, FTE, or Person Days to analyze resource allocations.

## Key Outcomes

The Resource Allocation view provides a hierarchical structure for task management, displaying time-based and effort-based allocation metrics. The allocation heatmap offers insights into resource utilization, helping identify over-allocated and available resources. This allows resource managers to optimize project execution by effectively assigning tasks and managing workloads.  
Use the Resource Management application to allocate and manage your resources in the Project Workspace.

## Key benefits {#use-resource-mgmt-prj-wksp__section_av4_r5m_ywb}

Using Resource Management, you can create, plan, track, and monitor resource assignments at a project or task level in the Project Workspace. With Resource Management in Project Workspace, you can:

* Create an attribute-based resource assignment.
* Change the resource assignment dates, resources, efforts, and proposed allocations at any level of the project.
* View resource allocations using new heatmap modal. The allocations are color-coded to display the availability of the resources.
* View the primary attributes such as Group, Role, and Skill of each resource in the resource assignment pane. They are useful when you work on reassigning a task to a different user with the same primary attributes.
* Switch between Hours, FTE, or Person Days effort types to view resource allocations.
{#use-resource-mgmt-prj-wksp__ul_eqf_wvb_d1c}

## Resource assignment pane {#use-resource-mgmt-prj-wksp__section_u2l_phs_z2c}

The resource assignment pane displays a interface where you add resource assignments for your projects or project tasks.

## Resource allocations and heatmap {#use-resource-mgmt-prj-wksp__section_vmm_2ms_z2c}

The Resource allocation view combines a hierarchical task structure by resource with time-based and effort-based allocation metrics, such as hours, FTE, or person-days over weekly or monthly intervals.  
Note:  
Switch between different efforts such as hours, FTE, or person days to view a resource allocation heatmap based on the selected effort type.

Allocation heatmap modal gives you an overview of the resource utilization to identify the over allocated and the available resources. The allocations are color-coded to display the
availability of the resources and help you to identify the availability of the resource for the filtered time frame. The new heatmap modal gives you the following insights for a resource such as the assigned tasks with their
respective project owner, resource status, efforts for each task, total utilization percentage for the approved tasks, and the remaining capacity.

## Heatmap breakdown {#use-resource-mgmt-prj-wksp__section_hw2_5gt_z2c}

Figure 1. Allocation heatmap breakdown

From the above example, you can see the breakdown of the approved work items along with the rolled up efforts, Utilization percentage, and the Remaining capacity for the month of January 2025. The
approved work is within the resource capacity as the remaining capacity is 120 hours. Resource manager can use these insights to decide and allocate the pending work items to another resource with available effort.

Within the Resource Allocation view, the Approved state is prioritized and listed first, followed by other statuses based on their order in the record list. Additionally, if a user has no capacity during a
given period, the corresponding cell is displayed in red color.
* **[Resource assignments in Project Workspace](https://servicenow-prod.fluidtopics.net/VohG9xCKpU1ZsreBt92YOw)**   
  Optimize project execution by assigning resources to tasks within the Project Workspace. You can create resource assignments for any project or project task, specifying the tasks to be performed and the resources to be allocated.