---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Add actions for a demand

# Add actions for a demand {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add actions that are required for resolving an issue or risk for a demand. You can
also convert a risk, issue, or decision to an action based on your analysis and plan for
resolution of a risk or issue.

## Before you begin

Role required: it_demand_manager

## About this task

After analyzing the risks and issues and taking a decision on how to manage those risks and issues, add an action for resolving the risk or issue.

## Procedure

1. Navigate to AllDemandDemandsAll.
2. Select the demand to which you want to add an action.
3. From the Actions related list, select New.
4. On the Action form, fill in the fields.  
   For a description of the field names, see [Action form](https://servicenow-prod.fluidtopics.net/DzMEceQHwXIH4OWsWlA_WQ "Use an action form to add an action to a demand.").
5. **Optional:** If the action requires approval from other stakeholders, request approval with a due date using the Approval and Due date fields.
6. Select Submit.
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## What to do next

* Convert an action to a request change and close the action. For more information, see [Convert one RIDAC record to another for a demand](https://servicenow-prod.fluidtopics.net/No5uxIVrvWy2zMJDwO0IUA "Convert one RIDAC record to another to retain record information and track issues without creating a record manually.").
* Associate the action with your existing risk, issue, and decision records so you can track dependencies and recognize trends for the future. For more information, see [Associate existing RIDAC records for a demand](https://servicenow-prod.fluidtopics.net/RnGaN~IvCVtLU781sEmK3g "Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your demand. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at demand closure and planning. It also helps to track the risks and issues throughout the demand life cycle.").
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