Goal Framework with AI Control Tower workspace

The ServiceNow® AI Control Tower workspace enables you to track and monitor all your strategic priorities, goals, and targets categorized as Artificial Intelligence in Goal Framework.

Populate the Type field for strategic priorities and the Category field for goals with the Artificial Intelligence option to monitor their progress in the AI Control Tower workspace. For more information, see Create a strategic priority and Create a goal.

When AI Control Tower is installed, the AI strategy tab appears in the AI Control Tower workspace, featuring different widgets for AI strategies, goals, and targets details. For more information, see AI strategy tab in AI Control Tower.

Goal Framework with Operational Sustainability Workspace

With the integration of ServiceNow Operational Sustainability Workspace with Goal Framework, you can create environmental, social, and governance (ESG) goals to track your progress toward your chosen material topics. You can also create an environmental, social, and social (ESG) target to help track the progress toward your ESG goal. For more information, see Create an Operational Sustainability Management (formerly ESG Management) goal and Create an Operational Sustainability Management (formerly ESG Management) target.

Goal Framework for SPM with Strategic Planning

Use the ServiceNow Strategic Planning Workspace to visualize the progress of your targets graphically and update the target actuals with ease.

You can create a goal or target relationship with a planning item or any other item to identify and associate your current or future work and achieve your goals and targets. You can also associate a primary goal or target for the planning items where the items contribute to achieving the goal or target. For more information, see Managing portfolio plan goals in Strategic Planning Workspace.