Manage comments in Docs

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read

    • Edit, reply to, or delete comments in Docs to maintain relevant discussions and keep your documentation organized.

    Before you begin

    Add comments to Docs.

    Role required: sn_cwm.cwm_user

    About this task

    You can manage existing comments in Docs by editing your own comments, replying to comments from other users, or deleting comments when they are no longer needed.

    Note:
    Users can manage comments, if they have read-only access to a doc.

    Procedure

    1. Navigate to Workspaces > Collaborative Work Management.
    2. From the Spaces menu, navigate to the Space where your Doc is located and open it.

      Spaces menu in CWM.

    3. Locate the commented text, which appears with a yellow underline.

      Comments highlighted in Docs.

      Note:
      If a part of a hyperlink is selected for a comment, only that part is highlighted.
    4. Click the commented text to open the comment thread.
      The comment popover displays all comments for the selected text.
    5. To reply to a comment, select Reply.

      Reply option in a comment thread.

      1. Enter your response in the comment field at the bottom of the thread.
      2. Select Post.
    6. To edit a comment, select the More actions icon on the comment.

      Edit and delete options are available under the kebab menu for a comment.

      Note:
      You can only edit comments that you created.
      1. Select Edit.
      2. Edit your comment.
      3. Select Done.
    7. To delete a comment, select the More actions icon on the comment.
      1. Select Delete
    8. To delete a comment thread, select the More actions icon of the parent comment.
      1. Select Delete thread.
      2. Select Delete in the confirmation dialog.
      Note:
      • You can only delete comments that you created.
      • Deleting a parent comment removes it and all its replies from the comment thread. You can undo a parent comment deletion to restore the comment thread.
      • If the text that had the comment is deleted, the comments are deleted. If text that has comments is replaced by AI-generated text, the comments are deleted.