---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Assign a resource using AI resource finder

# Assign a resource using AI resource finder {#ariaid-title1}

Release version: Australia  
Updated April 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use AI resource finder to identify and assign a resource to an unassigned resource assignment.

## Before you begin

* Role required: resource_manager
* To use AI rationale, verify that resource fit analysis skill is active.

## About this task

The AI resource finder uses generative AI to calculate AI rationale for available resources. Review the fit scores and availability before assigning a resource. Selecting a resource opens the existing assign resources modal
where you can review allocations and distributions before confirming the assignment. AI resource finder helps resource and project managers identify the best-fit resources for unassigned resource assignments in a project.
The fit score indicates how well a resource matches a task based on the availability, past experience, similar kind of work and working on same projects. Resource managers review the AI-generated fit scores and rationale and
decide which resource to assign to an unassigned assignment. The resource finder modal displays the following information for each resource: Fit score: Percentage match of a resource for the task. The Fit score is
deterministic and is not generated using AI.Rationale: AI-generated explanation for the fit score.Availability: The availability of the resource for a task.

## Procedure

1. Navigate to \> WorkspacesProject Workspace and open a project.
2. View the resource assignment pane by enabling the Resource assignments toggle button.  
   If the sn_pw.enable_resource_planning property is set to true, then the Resource assignment toggle button and resource assignment pane are displayed in Project Workspace. The default value is false. You must have the
   pps_admin role to enable this property.
3. Create a unassigned resource assignment by selecting Add resource and selecting an attribute.
4. From unassigned tasks pane, select the context menu row for any task and select Resource finder.
5. From Resource finder modal, select Show monthly availability toggle or weekly.
6. Select the resource assignee and select Assign resources.
7. From Assign resources modal, review the allocations and distributions and select Assign.  
   The resource is assigned to the task.

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