---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# View unassigned tasks using Resource Management Workspace

# View unassigned tasks using Resource Management Workspace {#ariaid-title1}

Release version: Australia  
Updated April 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Filter unassigned tasks to view custom requests to match with your organization's priorities and planning, and assign them to resources.

## Before you begin

* Create resource assignments, or migrate your existing resource plans from Classic to Next Experience. For more information, see [Create resource assignments using Resource Management Workspace,](https://servicenow-prod.fluidtopics.net/kjBFThaPnNFMt38UE5bOeQ "Create and assign resource assignments and operation resource assignments from Resource Management Workspace.")[Create resource assignments using Project Workspace](https://servicenow-prod.fluidtopics.net/3TJ2X3OtHWNT9d9CnigOBw "Create an attribute-based resource assignment in the Project Workspace application for any project or project task."), or [Migrate resource plans to resource assignments](https://servicenow-prod.fluidtopics.net/FcqwLWBZ5EoyKv~u8SiQMg#rsrc-plans-rsrc-asgmnts__section_tmb_sd5_zzb).
* Role required: resource_user, resource_manager
{#view-unassigned-work-rmw__ul_u3g_bjl_bjc}

## Procedure

1. Navigate to WorkspacesResource Management Workspace
2. Select the Resource cards icon (![Resource cards icon.]()) from the menu and open a resource card.
3. Enable the Unassigned tasks toggle (![Unassigned tasks toggle.]()) to view the unassigned work requests in the lower tray.  
   Project Managers create resource requests based on the primary attributes (Group, Skill, or Role).
4. In the bottom tray, select Filter (![Funnel symbol indicating the filter option.]()) to filter the unassigned work and get a custom view of what you want to see.  
   You can use the attributes such as resource groups, teams, roles, skills, projects, time frame, and so on, to work with advanced filters.  
   Tip:  
   Use the condition builder to build a filter and work on priority requests.

   Example: This is a condition to filter the unassigned work requests created for a specific user.

5. Select Filter.  
   The unassigned work matching the filter condition is displayed in the Unassigned tasks tray.

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