Setting up a Jira instance for SPW Jira Integrations
Establish a connection between Strategic Planning Workspace (SPW) and Jira using a Jira instance record.
Before connecting SPW and Jira, you need a Jira instance record and Jira connection alias in your ServiceNow instance.
Based on the type of your Jira instance, perform the following steps:
- For Jira Cloud:
- Create a child alias for the Jira Spoke alias.
- Integrate your ServiceNow instance with your Jira account using OAuth. See Option 1: Using OAuth authentication (Authorization Code grant type)Note:To create credential record and connection record in this task, use the child alias that you created earlier and not the parent Jira Spoke.
- Create a Jira instance record in ServiceNow AI Platform.
- For Jira Server or Data center:
After successfully setting up the Jira instance record, proceed to connect Strategic Planning Workspace and Jira. For more information, see Connect SPW to Jira.