---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# AI quick story generation

# Generate a story from an epic using ServiceNow Otto in EAP {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Generate a complete user story directly from an epic using Quick story generation feature in EAP. Provide brief context, and ServiceNow Otto generates a story title, description, and acceptance criteria that you can review and edit before saving.

## Before you begin

Important:  
This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [AI agents, skills, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).  
Important:  
Quick story generation is only available if the following two skills are active:

* Agile story generation
* Generate acceptance criteria
{#generate-stories-quickly-for-eap-and-agile-2-0__ul_nmc_wfb_m3c}  
Note:  
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Role required: sn_apw_advanced.eap_user

## About this task

## Procedure

1. Navigate to WorkspacesStrategic Planning WorkspaceEnterprise Agile Planning.
2. From the Agile structure section of the navigation panel, choose your EAP team that has an epic as its work item type.
3. From the Backlog, Hierarchy, or Planning board tabs, open your epic in its full details page.
4. Navigate to the Stories related list.
5. Select Generate Story.
6. In the context field, enter one or two lines describing the focus of the story.  
   For example, enter context such as "progress tracking for onboarding steps to help users visualize their journey and reduce abandonment rates" to direct ServiceNow Otto toward a specific area of the epic.
7. Select Generate.  
   ServiceNow Otto generates a story title, description, and acceptance criteria based on the epic context and the input you provided.
8. Review and edit any of the generated fields inline to refine the story before saving.  
   All fields are editable. You can modify, add to, or remove generated content in the title, description, and acceptance criteria fields.
9. Select Save story.  
   The new story is added to the Stories list of the epic.

## What to do next

To further refine the story after saving, open the story record and select
Generate acceptance criteria to regenerate or update the acceptance
criteria using ServiceNow Otto. For more information, see [Generate acceptance criteria for EAP stories using ServiceNow Otto](https://servicenow-prod.fluidtopics.net/1820cfWwxcW80B5LnH8fmg "Create clear, comprehensive, and testable acceptance criteria for user stories without writing them manually in Enterprise Agile Planning (EAP). Review and refine suggested options to ensure they meet your requirements.").
**Related tasks**   

* [Generate multiple stories at once in EAP using ServiceNow Otto](https://servicenow-prod.fluidtopics.net/FTmryjuHm9rvEuue02VBsw "Breakdown epics and features into stories using the ServiceNow Otto panel in the Enterprise Agile Planning (EAP) workspace. Based on the work item details, ServiceNow Otto generates stories.")
* [Generate acceptance criteria for EAP stories using ServiceNow Otto](https://servicenow-prod.fluidtopics.net/1820cfWwxcW80B5LnH8fmg "Create clear, comprehensive, and testable acceptance criteria for user stories without writing them manually in Enterprise Agile Planning (EAP). Review and refine suggested options to ensure they meet your requirements.")

*[\>]: and then