---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Report a defect from a failed test

# Report a defect from a failed test {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Report a defect from an individual test that has failed so that you can further
investigate the test failure.

## Before you begin

* The ability to report a defect is available only if the Agile Development 2.0 plugin is activated.
* Perform tests and update the test status. For more information, see [Performing tests and updating the test status](https://servicenow-prod.fluidtopics.net/2_qQADV8ws8i46WAVhS38w "Perform tests, record test results, and update the test status after test cases are assigned.").
* Role required: tm_tester  
  Important:  
  Verify that the rm_tester role is assigned to you in your instance. This role is required to use the Report Defect link. If the role is not available, contact your system administrator to confirm the correct role for
  your organization.
{#t_ReportADefectFromAFailedTest__ul_jcc_zch_b4b}

## About this task

Use the Test form to report a defect for a test that has failed. The reported defect
is also linked to the test case which this test is related to.

## Procedure

1. Navigate to AllTest ManagementTest ExecutionTest Plans.
2. Open the test plan which has the failed test.
3. From the Test Cases related list, open the test case which has the failed test.
4. From the Tests related list, open the test that failed.
5. On the Test form, click one of the following links:
   * The Report Defect link next to the Status field.
   * The Report defect related link.
   {#t_ReportADefectFromAFailedTest__choices_dxy_vlk_br}
6. On the form, fill in the fields.  
   {#t_ReportADefectFromAFailedTest__table_sfp_lmk_br__entry__2}

   | Field | Description |
   |-|-|
   | Number | System-generated unique identifier for the defect. |
   | Assignment group | Group assigned to fix this defect. |
   | Assigned to | Individual assigned to fix this defect. |
   | Priority | Priority of the defect. Choose one from the following: * 1- Critical * 2 - High * 3 - Moderate * 4 - Low * 5 - Planning {#t_ReportADefectFromAFailedTest__ul_axk_42h_b4b} |
   | State | The current state of the defect. Select one from the following: * Draft * Scoping * Awaiting Approval * Work in Progress * Testing/QA * Deploy/Launch * Closed/Complete * On hold * Canceled {#t_ReportADefectFromAFailedTest__ul_qhq_qmk_br} |
   | Short description | Brief explanation of the defect. |
   | Description | Detailed explanation of the defect. |
   | Work notes | Any comments, notes, or other information related to the defect. |
   [Table 1. Report Defect form]

   {#t_ReportADefectFromAFailedTest__table_sfp_lmk_br}
7. Click Submit.
{#t_ReportADefectFromAFailedTest__steps_jk4_tlk_br}

## Result

A defect is created and added to the following related lists:

* Defects for Test Case related list of the test case associated with the failed test.
* Test Plan Defects related list of the test plan associated with the failed test.
{#t_ReportADefectFromAFailedTest__ul_shv_ffh_b4b}

## What to do next

After submitting the defect, you can modify it from the defect record.
The role required to modify a defect depends on your organization's
configuration. By default, the defect is assigned to the group or
individual specified in the Assignment group and
Assigned to fields.

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