---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Resource Management reports

# Resource Management reports {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Resource Management reports provide the resource requester and resource managers with resource allocations, availability, and utilization.  
Important:  
Resource Management reports is deprecated starting Zurich release. It will be hidden and no longer available for installation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Alternatively, resource managers are encouraged to use the interactive Overview Dashboard in the Resource Management Workspace. For more information about dashboards, see [Overview dashboard in Resource Management Workspace](https://servicenow-prod.fluidtopics.net/aRYWQM2xOcQGIbS2Cp3cFA#using-rmw__section_v4k_rtg_1fc).
You can generate reports for the following types of information:

Availability
:   Total time that the resources are available after both [Soft and hard allocations](https://servicenow-prod.fluidtopics.net/GurCMT1_ivlJWicoWdxw9A#r_AllocatingResources__booking_typ). Availability is capacity minus allocation.

Forecasted Utilization
:   Percentage of forecasted resource time utilization. It is calculated as sum of allocated and confirmed hours, divided by the total capacity.

Committed Utilization
:   Percentage of committed resource time utilization. It is calculated as allocated hours divided by the total capacity.

Allocation
:   Resource capacity, allocations, availability, and utilization.

Allocation details

:   A tabular breakdown of all allocation requests (soft bookings), committed allocations (hard bookings), availability, capacity, and actual hours.If the actual hours for a resource is greater than the allocated hours,
    the actual hour's cell is highlighted and a message is displayed on mouse hover.

* **[View availability, utilization, and allocation reports](https://servicenow-prod.fluidtopics.net/5hv~gsF1gec153ZlFBWoIg)**   
  You can view resource reports that focus on resource availability, utilization, and allocations.
* **[Edit a resource management report](https://servicenow-prod.fluidtopics.net/u9GrsJ1cKlgySqag3CG5tg)**   
  Resource management reports show resource allocation details in different formats for different time periods. Configure and use these reports according to your business requirements.