---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Add comments to Docs

# Add comments to Docs {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a comment to specific text in a Doc to share feedback or start a discussion without modifying the
Doc content.

## Before you begin

[Create a Doc in CWM](https://servicenow-prod.fluidtopics.net/SCTFbT5xU6tQwOIb8JoHYw "Store information related to your tasks, reference users and task records, and collaborate in real-time using Docs in Collaborative Work Management workspace.").

Role required: sn_cwm.cwm_user

## About this task

You can add comments to plain text, hyperlinks, dynamic data, and text inside table cells. Comments are not supported on images, empty table cells, or selections that include multiple table cells. You can mention users using
`@` in comments and add text and hyperlinks. You can't mention a table or an image in comments.

Overlapping comments on the same text aren't supported. To add to an existing discussion on already-commented text, reply to the existing thread instead. For more information, see [Manage comments in Docs](https://servicenow-prod.fluidtopics.net/X0_0Nb1IvcahPCDvE~rHlQ "Edit, reply to, or delete comments in Docs to maintain relevant discussions and keep your documentation organized.").  
Note:  
Users can add and manage comments if they have read-only access to a document.

## Procedure

1. Navigate to WorkspacesCollaborative Work Management.
2. From the Spaces menu, navigate to the Space where your Doc is located and open it.  
3. Select the text you want to comment on.
4. Select the Add comments icon ![]() from the inline toolbar.  
5. In the comment popover, provide your comment.  
6. Select Post.
{#add-comments-to-docs-in-cwm__steps_adw_5gw_hjc}

## Result

The selected text is highlighted with a yellow underline, indicating that a comment has been added. Email notifications are sent to users who are @-mentioned in the comment.

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