Activate Jira configuration in Enterprise Agile Planning

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the Jira configuration so that EAP teams integrated with Jira projects can be shown in the Enterprise Agile Planning workspace.

    Before you begin

    Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

    Role required: sn_apw_advanced.eap_admin

    Procedure

    1. Navigate to Workspaces > Strategic Planning Workspace.
    2. From the Settings menu, select Enterprise Agile Planning > Configuration.

      Jira configuration in EAP.

    3. On the Jira configuration card, select Edit.
    4. On the configuration form, set the State field to Active.
    5. Select Save.

    What to do next

    Define Agile structure in EAP for Jira Configuration.