---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create a demand task

# Create a demand task {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
Create tasks for a demand to delegate cost, effort, risk, and benefit assessment
activities. Assign a resource or group to the demand task to track the actual time and
effort spent on performing the specified activities.

## Before you begin

Role required: it_demand_manager

## About this task

You create demand tasks to plan the work for demands rather than for the target work
entity such as a project, change, defect, or enhancement. For more information, see
[Demand tasks](https://servicenow-prod.fluidtopics.net/CcPMLl28RQgYCpxXIsOqUA "A demand task is a unit of work created within a demand. Use demand tasks to break down planning activities before converting the demand into a project, change, enhancement, or defect.").

* Planned dates, actual dates, and original dates are part of project tasks not demand tasks.
* The due date indicates the date on which the task is targeted for completion and doesn't affect the demand workflow. Project tasks, however, affect the project completion dates if the planned dates and actual dates are changed.
* Don't support the creation of nested demand tasks.
* Don't support task constraints such as the settings Start ASAP and Start on a specific date.
* Don't support an execution type such as Agile, Waterfall, or Hybrid.
* You assign resources for a demand task use the Assigned to field, Additional Assignee list, and Assignment Group fields.

{#create-demand-task__ul_ejt_ccf_2hb}

Resources assigned to a demand task can submit the time spent on it using a time
card.

If the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin is activated
and the Demand Currency view is enabled, additional fields become available beyond
the Default view. For more information about fields available only in the Demand
Currency view, see [Multicurrency in Demand Management](https://servicenow-prod.fluidtopics.net/642ptrqaZ~FAJYv7QKn5EQ "The multicurrency feature tracks demand financials in the corporate currency, regional currency, or the project currency. Corporate policy typically governs this preference.") and [Multicurrency fields in demand-related forms](https://servicenow-prod.fluidtopics.net/HXOy5Jsj5sBRZhrPy6w70w "When you enable the Demand Currency view in a Demand, Cost Plan, and Cost Plan Breakdown forms, you can observe the multicurrency fields in the Financials section of the forms.").

## Procedure

1. Navigate to AllDemandDemandsAll.
2. Select the demand to which you want to add tasks.
3. Add or edit a demand task from the Demand Tasks related list:  
   * To add a demand task, select New.
   * To update the details of an existing demand task, select the record and then select Edit.
   {#create-demand-task__ul_h4d_yb3_mhc}
4. On the Demand Task form, fill in the fields.  
   For a description of the field names, see [Demand task form](https://servicenow-prod.fluidtopics.net/B0FZcehdMrEYqR56T~IXqg "Use the demand task form to create tasks for a demand.").
5. Select Save.  
   After completing your work on the demand task, select Update to return to the demand page.  
   Note:  
   Team members can access demand tasks assigned to them from Collaborative Work Management. For more information, see [Managing SPM work in Collaborative Work Management](https://servicenow-prod.fluidtopics.net/PoELOCjU1nKBbT07oJ0ung "Team members can view and update project tasks and demand tasks directly in Collaborative Work Management (CWM) using team member roles, without requiring access to Project Workspace or Next Experience for Demand Management.").

## What to do next

Create resource assignments and add cost plans, benefit plans, and risks to the demand depending on your role. Use the following related links to access these tasks.{#create-demand-task__table_fn3_13f_2hb__entry__2}

| Related Links | Description |
|:-|:-|
| Add Cost Plan to Demand | Add a cost plan to capture the costs of demands. Create a cost plan to specify the unit cost of a cost type for a fiscal period. This link appears if the Category value is set to Cost estimate and the user has the `it_project_manager` or `it_demand_manager` role. Select the link to open the cost plan form and fill in the details. For more information, see [create a cost plan](https://servicenow-prod.fluidtopics.net/BnG9nHAzYxV0YlqP2hAxug "Create a cost plan to specify the unit cost of a cost type for a fiscal period. Project cost plans capture the costs of projects."). |
| Add Resource Plan to Demand | Create a resource plan to find the availability of resources and add the resource plan to the demand. This link appears if the Category value is set to Effort estimate and the user has the `it_resource_user` role. Select the link to navigate to the Resource Plans page and request resources. For more information, see [Create and manage resource assignments for a demand](https://servicenow-prod.fluidtopics.net/Ig8DTz3UaY0xR4KBOz~7zQ "As a resource requester, find the availability of the resources, and create and manage the resource assignments for a demand."). |
| Add Benefit Plan to Demand | Create a benefit plan to capture the potential benefits accrued by the demand when the demand is executed. This link appears if the Category value is set to Benefit estimate and the user has `it_project_manager` or `it_demand_manager` role. Select the link to open the benefit plan form and fill in the details. For more information, see [Create a monetary benefit plan for a demand](https://servicenow-prod.fluidtopics.net/_gCCYp3Wj417DrNrFBI5jg "Demand benefit plans capture the potential benefits accrued by the demand when the demand is executed. Create a monetary benefit plan to specify the estimated benefit in a category for a fiscal period."). |
| Add Risk to Demand | Add risks that can potentially impact the success or outcome of the execution of the demand. This link appears if the Category value is set to Risk estimate and the user has `it_project_manager` or `it_demand_manager` role. Select the link to open the risk form and fill in the details. For more information see, [add a risk](https://servicenow-prod.fluidtopics.net/wiDjvk2SfzjvUBtMD4lU5Q "The demand manager typically works with a business relationship manager to identify stakeholders and elicit requirements, risks, and other important information."). |
[Table 1. Demand Task form related links]

{#create-demand-task__table_fn3_13f_2hb}

*[\>]: and then