Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect
With Bot Interconnect, you can use ServiceNow® Virtual Agent as the primary bot with a Google Dialogflow secondary bot. All of the skills and topics available to Google Dialogflow are made available to and executable from channels that are configured for ServiceNow® Virtual Agent.
Prerequisites
This bot configuration requires the following:
- A Australia ServiceNow instance
- Virtual Agent Bot Interconnect Store application
- A Google Dialogflow account